For me, the success of any project lies in fostering strong collaboration, thoughtful communication, and a user-centered approach.
August 2023 - November 2024
Mars 2017 - June 2023
November 2015 - July 2016
December 2015 - July 2016
August 2024 - January 2025
August 2020 - June 2023
September 2022 - February 2023
August 2012 - June 2015
Project Experience
Virkemiddel Application
The Virkemiddel Application is a low-code solution developed to manage master data related to various instruments at Enova. The project aimed to streamline the administration and processing of data for these instruments while ensuring the application remained user-friendly and easy to update.
Project Description and Execution:
I collaborated closely with developers and the marketing department to design, test, and implement solutions for the application. My responsibilities included generating user insights through interviews and workshops with relevant stakeholders. Based on user feedback, I then designed solutions and tested them within the low-code platform Power Apps. This platform allowed for rapid iterations and adjustments without extensive coding, making it possible to implement changes efficiently. The project was carried out using agile methods with a dedicated Scrum Master, and the team succeeded in implementing insights from user testing.
Achieved Results:
👩💻 An intuitive and user-friendly application for the organization.
📊 Simplified management and utilization of master data across systems.
📈 Increased efficiency in collaboration between departments for document handling and planning of instruments.
My Role: UX/UI Designer and Process Lead
Tools: Figma/Figjam, Power Apps
Period: 2023-2024
Company: Enova
Reference/Contact:
Ane Osnes
Process Owner
ane.osnes@enova.no
Customer Front, Design System
Customer Front was an interdisciplinary team at Enova, consisting of employees from digital transformation, marketing, and communications, responsible for all customer interactions. This project established a design system to ensure unified and consistent implementation of design principles across all digital platforms, including websites and internal systems.
Project Description and Execution:
I was responsible for ensuring that design principles and patterns were consistently implemented across all digital platforms within the Customer Front team. I led the initiative to create a dedicated design system, incorporating both Digdir’s public design system and custom components for Enova. I outlined components in Figma and worked closely with developers to ensure the system was implemented correctly. Through regular user testing and iteration, I ensured the design system met users’ needs and adhered to universal accessibility standards (WCAG 2.1).
Goals:
Develop a centralized design system serving as a common source of design principles and components across Enova's digital platforms.
Ensure a cohesive user experience across all systems through a consistent visual language and universal accessibility (WCAG 2.1).
Reduce development time for new features, allowing developers to reuse established design components instead of building from scratch.
Outcomes:
♿️ Increased understanding of user-centered design and accessibility among both designers and developers, resulting in better end products for users.
🔀 Improved collaboration and closer communication between design and development teams, leading to faster development cycles and more efficient workflows.
🚀 A more effective development environment where design decisions were centralized and quickly adaptable, boosting productivity across the team.
My Role: Lead Designer
Tools: Figma, Tokens Studio
Period: 2023-2024
Company: Enova
Reference/Contact:
Roger Vanger
Project Manager
roger.vangen@enova.no
Application & Case Managment Systems
This project focused on developing and enhancing Enova's application and case management system for financial instruments. The goal was to create a user-friendly system that could efficiently handle applications and provide caseworkers with a better tool for managing the process.
Project Description and Execution:
In my role as lead designer, I worked closely with 12 developers from Bekk and process owners from Enova. Using service design methodology, I explored system capabilities and conducted user interviews with both applicants and caseworkers. I analyzed user patterns with Siteimprove and visualized insights for internal communication with the team and management. I created high-resolution design solutions and collaborated closely with developers to implement these designs in the system. Additionally, I improved the collaboration process between designers and developers by introducing an OST model for product strategy.
Achievements:
🪄 Enhanced navigation for users within the systems.
💫 More modern, intuitive, and universally designed systems utilizing components and patterns from the new design system.
🍾 Reduced application processing time and improvement of the application and case management process by eliminating bottlenecks.
🪢 Identified major issues for management consideration.
My Role: Lead Designer
Tools: Figma/Figjam, Workshop methods
Period: 2023-2024
Company: Enova
Reference/Contact:
Helene Nybøe
UX Designer
helene.nyboe@bekk.no
Bachelor Project - Kristiania University